What would your boss do if your last month’s mobile phone bill was hundreds of dollars more than your contracted plan? More importantly, what would YOU do? Unfortunately, each month many organizations are faced with this scenario from many employees causing mobile “bill shock.”   In fact, according to the recent FCC report on bill shock, one out of every six Americans suffers from bill shock every year.  Understanding “bill shock” is the first step to preventing it from happening in your organization. Employees are regularly exceeding their mobile usage plans and excessive roaming costs are a major cause of ...

Not too long ago, about 15 years past, there was a movement in IT to reduce platforms and simplify environments. Rigid rules were set in place. Moreover, “Apple” and “Enterprise” were not likely to be uttered in the same sentence. Today, according to Apple, 90% of large companies are deploying or testing their iOS products. The iPad has been so successful in the enterprise for a number of reasons including its maturing MDM solutions, application-level encryption and Apple Developer Enterprise Program which allows companies to build their own "proprietary, non-public applications” for employees and those managed by MDM vendors. Some ...

Thinking about allowing your employees to use their own devices on your network? A few weeks ago, we blogged about some of the hidden risks with BYOD and now we will focus on best practices for BYOD.   According to Source Analytics, 63% of CL devices have MDM policies vs 43% of IL devices. For Mobile security, it is 74% vs 50%, respectively. The risk is not having standard policies for for IL and CL devices. Planning needs to occur and regulations need to be established to ensure both employee and employer agrees upon devices usage, who is paying for what ...

It is a very big day if you’re a “got-to-have-it” tech-lover like myself. The new iPad is available today and like many of you, I will be ordering and waiting for it to arrive with impatient excitement. However, I can’t help but wonder how features, like the lightning fast LTE 4G networking that lets users stream YouTube faster and delivers sharper visuals and faster downloads, will mean for enterprise mobility costs. From a user standpoint, it’s great and I can’t wait, but the easier it is to download this data, the more users are going to ...

Mobile World Congress was a whirlwind with new devices, new policies and initiatives aimed at controlling mobile usage.   Telefonica Latin America chairman and CEO Santiago Fernández Valbuena made a statement in Tuesday’s keynote that set an interesting tone: “We have to come to terms with the reality that we may have spoiled consumers by giving things away too fast. And that’s not an easy thing to come back from.” In addition, Bharti Airtel chairman and MD Sunil Mittal noted that this practice has led to operators being viewed as the “bad gatekeepers” when services don’t meet expectations ...